SFTP Integration - Client FAQs
What is the address of the Studycast SFTP server?
Studycast does not provide an SFTP server; the SFTP server must be provided by the client/their IT support
Can Studycast upload to my FTP server?
No, Studycast only supports uploading to an SFTP server via the free SFTP integration.
Can Studycast upload to my Dropbox/Google Drive/other web-based platform?
No, Studycast only supports uploading to an SFTP server via the free SFTP integration.
What SFTP server should I use on Windows?
Studycast supports uploading to any brand of SFTP server. Several of our clients have successfully used /n software's SFTP server. Filezilla Server is NOT supported simply because it does not support SFTP (it supports FTPS)
Which IP addresses does Studycast use to upload to my SFTP server (I want to unblock Studycast at my firewall)?
Allow subnet range 204.109.61.0/24. The /24 includes IPs 204.109.61.1 through 204.109.61.254 which covers all of our current and future SFTP upload points. If client cannot use subnet ranges, Studycast uploads from 204.109.61.24
I don't trust passwords . Can Studycast log in using Public Key authentication ?
Yes, Studycast supports Public Key Authentication into your SFTP server. See below "What is your Public Key"
What is your Public Key?
Support: Send client the attached Studycast public key file, cw_id_rsa.pub
What about SFTP uploads from Mirth that don't go through a VPN? Does Mirth have its own public IP?
Yes, the production Mirth server's public IP address is 204.109.61.27 (which is different than the public IP of the Studycast application when it sends files via SFTP)
Yes, our SFTP form allows the client to request a different file naming convention, based on available fields (IE: Patient's First name, Last name, DoB, MRN, Study ID)
It's important to note that file names must contain one unique value, or you may wind up with a duplicate file name, which will cause undesired results on report delivery.