Reprocess CoreShare SMS Notifications
If a CoreShare fails to send but the phone number listed is correct, you should reprocess it.
To reprocess:
5.Click the check box next to each notification you want to reprocess.
6.Select the batch action menu (V) at the top of the check box column.
7.In the menu that opens, select Reprocess.
8.Click OK to confirm.
Note: If the notification failed to send successfully because the phone number is wrong, you will need to reshare the study. For more information, see Share Studies. |