I get a message saying "Patient Already Exists"
- Click on the Study ID for the exam, and the 'Studies Properties' window will appear.
- Click the 'Lookup Patient' area to look up and existing patient record to associate with the study.
- Start typing the patients name to begin searching and select the correct entry from the list to associate the study with that patient record.
- Click OK to save the change.
When I click the Patient Name Nothing happens
- If clicking on the patient name doesn't open an edit window it means your user profile doesn't have the 'Edit Patient Information' permission. Please contact an administrator on your Studycast account.
- You can still update the patient assigned to the exam by clicking on 'Lookup Patient' in the 'Study Properties' window.
The patient's name is still incorrect on the report
To update a patient's name on a finalized study report you have two options:
- Add an addendum to the exam. This will allow the user to add an Addendum which puts a note on the generated report and patient information will update on the report.
- Reset exam to Preliminary and have doctor reapprove exam. This option will allow the user to update all information on the report and generate a new report.