Studycast provides a managed service to export study data stored within the platform on behalf of customers. This document outlines the process, requirements, and expectations for submitting and fulfilling data export requests.
Data Export Process
1. Complete & Submit Data Export Request Form (DERF)
Define scope (study types, date range, divisions, etc.) and delivery details.
Incomplete DERFs will delay processing.
2. Review & Calculate Fees
Studycast reviews the request and provides data volume size, timeline, and fees.
3. Statement of Work (SOW)
You receive an SOW with scope and cost.
4. Payment & Start Work
The data export process begins after the signed SOW and payment are received.
5. Export & Delivery
Data is extracted and uploaded to an Amazon S3 data store for customer download.
- Studies delivered as encapsulated DICOM files
- Bitlocker encryption
- Password protected (shared separately)
Timeline
- Typical turnaround once payment has been received: 6 to 8 weeks
- Timeline is dependent on data size and complexity
Customer Responsibilities
- Submit complete DERF to define scoping and shipping details
- Sign SOW & submit payment
Next Step
Customer to Complete DERF