The Notifications page lists all notifications of a study's Final status that have been sent by fax as well as SMS messages sent through CoreShare. By default, administrative users have access to this page. If you are not an administrative user and need access to this page, ask your admin to add the Manage Notifications permission for you.
To open the Notifications page, click on the Status drop-down list in the Main menu and choose Notifications.
| Column | Description |
|---|---|
| Notification ID | Unique numerical identifier the Studycast system assigns to a notification. |
| Type | Displays the type of notification (currently, fax and CoreShare SMS notifications are available on this page). |
| Status | Displays the current status of the notification. Completed: The notification was delivered successfully. Error: The notification delivery failed. This status appears after 10 unsuccessful attempts were made to deliver the notification. In Progress: A user has reprocessed the notification, and it is being sent. If the initial delivery fails, additional attempts will be made with a 28-minute delay between attempts. This status is displayed until either the notification is sent successfully, or 10 unsuccessful attempts have been made. Canceled: A user has canceled the notification |
| Study ID | Unique numerical identifier the Studycast system assigns to a study when it is uploaded. |
| Destination | Displays the fax number to which the notification was sent. |
| Context | Displays the entity with which the fax number is associated (client, division, reading group, or referring group). |
| Date Submitted | Displays the date and time that the fax was originally sent. |
| Date Updated | Displays the date and time that the item's status was most recently updated. |
| Retries | Displays the number of times you have reprocessed (retried) the delivery. |
The grid lists each notification in a separate row. You can choose which columns appear in the grid and in what order, using the Grid Setup, which functions the same way it does on the Studies page.
Sort the List
To sort the list by any column, click the column header. An arrow appears to the right of the header indicating whether the items are sorted in ascending or descending order. To switch that order, click the header again.
Search the List
Using the search bar at the top of the page, you can search for notifications that meet the criteria you select. To search the list,
On the left side of the search bar, click Select Criteria and select an item from the list. All columns on the page are available as search criteria.
Enter the requested information for the item you selected.
Select additional search criteria if needed.
When you are finished selecting criteria, click the Search button. The page now lists only the notifications that meet your search criteria.
Clear Search Criteria
To remove any item from your search criteria, click the X next to that item.
To clear all search criteria and return to the complete list of notifications, open the drop-down menu on the Search button and select Reset.
Note: If you do not reset your search, the system continues to apply the selected search criteria each time you view the Manage Notifications page. The next time you log in, the page will display only those notifications that meet the search criteria.
Create Filters
If there are searches you perform often, it can be helpful to save them as reusable filters.
To save your search:
Select your search criteria and click the Search button.
Click the Favorites (star) button. The Manage filter favorites window opens.
Enter a name for your search and click Save.
Click the OK button.
Apply the saved filter later
To apply a filter you've already saved, click the down arrow next to the Favorites button to open the list of saved filters. Select the filter you want to apply. This filter will remain in place until you remove it. To remove the filter, click the X next to it in the search bar, or click the down arrow to the right of the Search button and select Reset.
Reprocess Fax Notifications
If notifications fail to send successfully because the receiving fax machine was not available, you should reprocess them within 14 days.
To reprocess:
Click the check box next to each notification you want to reprocess.
Select the batch action menu (⇓) at the top of the check box column.
In the menu that opens, select Reprocess.
Click OK to confirm.
Note: If the notification failed to send successfully because the fax number is wrong, you will need to update the recipient's fax number and then resend the report from the Batch Actions menu on the Studies page.
Reprocess CoreShare SMS Notifications
If a CoreShare fails to send but the phone number listed is correct, you should reprocess it.
To reprocess:
Click the check box next to each notification you want to reprocess.
Select the batch action menu (⇓) at the top of the check box column.
In the menu that opens, select Reprocess.
Click OK to confirm.
Note: If the notification failed to send successfully because the phone number is wrong, you will need to reshare the study. For more information, see Share Studies.